As many of you know, I recently started a new position. One of the things that fascinates me every time I start a new job is the on boarding process that the employer offers. By far and away the best employer I ever had at this was Walt Disney World. Ever since then, every university I've worked for hasn't done so great. I'm currently working with a client to help them develop their training programs for support staff and development officers. It's been fascinating. What is your on boarding process? Do you feel like you were trained properly when you arrived at your job? Tell me your story in the comments below.
Here are some of my observations:
1. I don't need database training in my first week. I need someone to show me where the bathroom is and how to work my phone. Seriously.
2. In my first week I want to be introduced to those that can best help me be successful. Give me time with them so I can learn what they do.
3. In my first week give me a real life view of organizational culture, explain to me the meetings that I might not know about.
3. In my first week give me an entire half day to figure out my office setup and get organized.
4. Pair me with someone who can help me navigate the channels of bureaucracy and be there to answer questions when I have them, no matter how large or small.
5. Have someone take me to lunch and explain the unwritten rules, pet peeves, and quirks of my new leadership so I don't "step in it" in my first month.
6. After I've settled in, then set me up with formal training and give me a chance to have input in the order and intensity of those trainings. I may not need excel 101 or to spend 3 hours learning how to use outlook.
7. If you work in an area of particular interest, especially like donor or alumni relations, become a part of orientation and meet with every new employee as a matter of course. Be a resource for them. Help them out when they wander the halls or need a good pen.
8. For all that is holy, if I've relocated to a new place, offer to help me locate simple services that make my life easier. Sometimes it's so awkward to ask. I've been so fortunate in my relocations to NYC and Charlotte that people helped me in innumerable ways and I've taken them up on their offers and it was amazingly helpful.
9. Invite me to more meetings than you think are necessary on order to find the landscape. Then after I attend a few, let me choose from there.
10. Finally, have a plan in place when someone arrives. Without a plan to follow through on all the details, I have a chance of seeming disoriented and lost.
I would love to hear your feedback. Thanks so much